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Auto Pool Cleaner FAQ's
QUESTIONS:
  1. What should I do if the auto cleaner does not move or moves very slowly?
  2. What should I do if the auto cleaner lifts off from the pool’s floor?
  3. What is the easiest way to take out the auto cleaner from the water after each use?
  4. Why does the auto cleaner have some tiny holes on the upper housing?
  5. What is the recommended filter pump size (flow rate) for the auto cleaner to operate properly?
  6. Should the auto cleaner hose be connected to the inlet (water from pool to pump) or the outlet (water from pump to pool) connection?
  7. Does the auto cleaner have an electrical motor?
ANSWERS:
  1. What should I do if the auto cleaner does not move or moves very slowly?

    If the pool floor is not even or smooth, it will hinder the free movement of the auto cleaner. Pull the auto cleaner’s hose gently to release the auto cleaner from the floors wrinkles and uneven areas. Also make sure the pump is on and running, the plunger valves are opened, and the filter cartridge and auto cleaner’s debris net are clean. If this is a chronic problem the pool will have to be drained and the floor wrinkles smoothed out.
  2. What should I do if the auto cleaner lifts off from the pool’s floor?

    Make sure all the air is removed from inside the auto cleaner. Follow the owner’s manual on how to release the air.
  3. What is the easiest way to take out the auto cleaner from the water after each use?

    1) Make sure the pump is off and the power cord unplugged from the electrical outlet.
    2) Lift the auto cleaner just below the water surface level by pulling the hose up slowly.
    3) Grasp the hose with one hand and lift the auto cleaner out of the water slowly at an angle to drain out all the water of the body.
    4) After all the water is drained out; hold the auto cleaner base with both hands to remove from the pool. Do not grasp the bumpers.
  4. Why does the auto cleaner have some tiny holes on the upper housing?

    The tiny holes are vent holes for trapped air in the chamber to escape. Do not block or obstruct the vent holes. All air must be removed from the auto cleaner system for it to perform properly.
  5. What is the recommended filter pump size (flow rate) for the auto cleaner to operate properly?

    The auto cleaner requires a filter pump with a flow rate between 2,000 to 5,000 gal/hr to operate properly.
  6. Should the auto cleaner hose be connected to the inlet (water from pool to pump) or the outlet (water from pump to pool) connection?

    The auto cleaner suction is based on the venturi effect. (See Owners Manual). One end of the hose should be connected to the auto pool cleaner and the other end to the pool’s outlet where water from the pump returns back into the pool.
  7. Does the auto cleaner have an electrical motor?

    No. The auto cleaner is not an electrical device. It relies on water flow to operate.
 
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