Order Inquiry | View Cart | Log In   
 
Filter Cartridges FAQ's
QUESTIONS:
  1. What models and sizes are available?
  2. How often do I have to replace the filter cartridge?
  3. Can the filter cartridge be rinsed and re-used?
  4. Are replacement cartridges available? Where can we get them?
  5. Can I use another brand of cartridge?
ANSWERS:
  1. What models and sizes are available?

    Types of Filter Cartriges:

    Item No. Filter Pump or Chlorinator Models Type Dimensions
    (diameter x height)
    59900 02, 12, 12R, 108R, 603, 637, 635 A 4-1/4" x 8" 10.8cm x 20.3cm
    59904 M1 E 3-1/8" x 3-3/4" 8.0cm x 9.5cm
    59905 633, 8111 B 5-5/8" x 10" 14.2cm x 25.4cm
  2. How often do I have to replace the filter cartridge?

    Depending on usage and water conditions, it is recommended that the cartridges be replaced at maximum 2 week intervals. The filter cartridge should be removed and checked at least once a week. It can be partially cleaned by rinsing off with a garden hose and brush. If it still appears to be dirty, it should be replaced immediately.
  3. Can the filter cartridge be rinsed and re-used?

    Yes, it can be, but in the interests of hygiene we recommend replacing it with a new one.
  4. Are replacement cartridges available? Where can we get them?

    Yes, please call Consumer Service at (800) 234-6839 (8:30 AM to 5:00 PM PST, Monday through Friday) to find the retailer nearest you; or visit our website at www.intexstore.com. Click on "Replacement Parts and Accessories". Click on "Filter Pumps" and choose which pump you own.
  5. Can I use another brand of cartridge?

    No, the warranty is voided if a cartridge other than the part listed is used, please check filter pump warranty. A brand other than Intex may not fit correctly, thereby not filtering the water properly.
 
Privacy Policy | Conditions of Use