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Return Policy for Refunds
(Good Merchandise Returns)
Any product purchased directly from Intex either online at www.intexstore.com or over the phone with one of our Consumer Service Agents at (800) 234-6839 has a 30 day return policy from the date of delivery with the following conditions being met.
Conditions
- Merchandise must be received at our warehouse within 30 days from when it was delivered to you.
- Merchandise must be received in its original packaging and in resalable condition.
- Consumer is responsible for sending the merchandise back freight prepaid.
- Shipping cost for merchandise returned that meets all reimbursement criteria is not refundable under any circumstances.
- Credit to the original credit card used for the purchase will be issued upon us receiving merchandise and all conditions have been met.
Return Address:
Intex Recreation Corp.
Attn: Consumer Service Dept.
14779 Bar Harbor Road
Fontana, CA 92336
For any questions please call Intex Consumer Service at (800) 234-6839
Return Policy for Defective Products
For merchandise purchased directly through www.intexstore.com and received with manufacturing defects, simply contact our Consumer Service Center at 1-800-234-6839 for further instructions on how to obtain a replacement or reimbursement.
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